One-time purchases, handled by Apple and Google.
MerryWrap calendars are one-time purchases made through Apple's App Store or Google Play. There is no subscription, so there is never anything to cancel and you are never charged again. All sales are final on our side, because Apple and Google handle every payment and every refund. We cannot issue refunds ourselves.
Request a refund from Apple at reportaproblem.apple.com. Sign in with your Apple Account, find the MerryWrap purchase, and choose to request a refund. Apple decides every request.
Request a refund through Google Play: open your order history at play.google.com or in the Play Store app, find the MerryWrap purchase, and follow the refund steps. Google decides every request under its refund policy.
If a calendar you bought is not unlocking, try Restore Purchases in the app (More tab). Still stuck? Tap Contact us in the More tab (your support code is filled in for you), or email [email protected]. We are happy to help.
A puzzle advent calendar you play. One new puzzle behind every door, December 1 to Christmas morning.